Opening its doors in the Maldives in 2003, EyeCare is the first and only optical store that offers one-stop eye care solutions with a team of full-time qualified opticians, optometrists and ophthalmologists. By providing professional and friendly service at reasonable prices, EyeCare has become the most customer-preferred eye care service provider and a trusted household brand in the Maldives. At EyeCare, we strike to provide utmost satisfaction for all our customers. All prescription and purchases are backed by EyeCare´s comprehensive warranty programme.
EyeCare Vision Statement
Being the leading eye care service provider, we strive to bring the latest innovation to the country and community.
EyeCare Mission Statement
We will maintain the largest satisfied customer- base by providing professional, personalized, safe and quality EyeCare services using state-of-the-art technology and highly-skilled workforce. We will delight our customers, create a better future for our team and be a socially-responsible company through our contributions to the community.
The EyeCare Guarantee
At EyeCare, we strike to provide utmost satisfaction for all our customers. All prescription and purchases are backed by EyeCare’s comprehensive warranty programme.
30-Day Prescription Guarantee
We guarantee the accuracy of the prescription readings and the lenses provided by EyeCare. Should the prescription or lenses from EyeCare be wrongly made, we will replace the lenses free of charge.
Replacement Guarantee (3/6 months)
Your frame purchased from EYECARE is guaranteed to be free of manufacturing defects. We will replace the frame free of charge for any manufacturing defects during the specified warranty period.
Accidental Damage Guarantee (3/6 months)
Should your frame and lenses be damaged accidentally and is beyond repair, we will provide you a 30% discount voucher to help you with the purchase of your new repair, up to the same price of the damaged pair.
30-Day Guarantee for Progressive Lens
If you experience discomfort or giddiness caused by your progressive lenses, you may opt to exchange for normal lenses and frame up to the purchased price of your progressive lenses.
Customer Focus
We are deeply committed to meeting the needs of our customers, and we constantly focus on customer satisfaction.
Corporate Citizen & Teamwork
We are good citizens in the community in which we live and work. We work together to meet the needs of our customers and to help the company win.
Excellence & Technology
We deliver quality and excellence with the best available technology in all we do. Excellence is the performance of every task in a superior manner by accepting ownership and exceeding customer expectations.
Respect for People
We value our people, encourage their development and treat our people with respect and dignity.
Integrity & Honesty
We uphold the highest ethical standards in all of our actions. By integrity, we mean to be honest, be fair and doing what we say we will do.
Continuous Improvement
We strive for continuous improvement in our performance, measuring results carefully and ensuring that integrity and respect for people are never compromised.